Conversational AI is changing the nature of every job at every company starting yesterday.

In Age of Invisible Machines: A Practical Guide to Growing a Hyperautomated Ecosystem of Intelligent Digital Workers, celebrated tech leader Robb Wilson delivers a startlingly honest and insightful blueprint for leveraging conversational AI and creating powerful organizational AGI.

Successful AI implementation requires the orchestration of multiple disruptive technologies, including conversational interfaces, generative AI and LLMs, code-free design, RPA, and machine learning. When these technologies are sequenced strategically in an intelligent ecosystem, they become force-multipliers—putting a company in a state of hyperautomation and making them all but impossible to compete with. With this guide, you can make your organization more self-driving by creating and evolving interconnected automations that accelerate all aspects of your business.

Don’t cower in the face of AI and hyperautomation! Wilson lays bare the inevitable complexity of restructuring your business to unlock the massive opportunities these technologies afford, while debunking many of the myths surrounding them. By following this framework, you’ll develop a strategy for hyperautomation and organizational artificial general intelligence, identify the outdated processes and systems holding your organization back, and discover ways of internalizing and orchestrating new technologies that are force-multipliers for rapid growth.

"I agreed more and more as I read it. This made my ‘must-read list’ for anyone who cares about technology.”

Sherry Comes
Former CTO and Distinguished Engineer at IBM, IBM Watson

“All of these icons on our screens and keys on our keyboards, are there because we haven’t made computers good enough to talk to. Language is the most natural user interface. Age of Invisible Machines not only makes this future obvious, but the book shows how to embrace it now. I’m a speech scientist and I can’t believe I didn’t think of this!”

Dan Lametti

Former University of Oxford lecturer and researcher in experimental psychology, Psychology Professor and Psycholinguist, Acadia University

“Robb has always been a pioneering mind in the world of experience design and he’s established a deeply compelling vision for the next phase of our relationship with technology. Age of Invisible Machines is surprisingly easy to follow—laying out a clear path for the inevitable work of leveraging conversational AI and making complex business operations autonomous. I can't recommend it enough!”

Rebecca Flavin
Global Experience Strategy Officer, Ogilvy